Privacy Policy

Storage AI

Last Updated: November 5, 2025

Storage AI ("we," "our," "us") provides an AI-native file storage and understanding service that lets users upload, organize, and interact with their personal files ("Service"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect:

  • Account Information: Name, email address, and authentication data (e.g., via OAuth providers).
  • Uploaded Content: Any documents, images, or files you choose to upload.
  • Derived Data: AI-generated metadata, tags, and summaries from your content.
  • Usage Information: Log data, device type, browser, and in-app activity.
  • Cookies: We use cookies and similar technologies to improve performance and remember preferences.

2. How We Use Your Information

We use data to:

  • Provide, operate, and improve the Service.
  • Generate tags, enable search, and support content understanding.
  • Answer AI queries based on your stored content.
  • Maintain security, prevent fraud, and comply with legal duties.
  • Communicate product updates and important notices.

3. Data Access and Sharing

We do not sell your data.

We may share data:

  • With service providers for hosting, storage, analytics, and AI processing.
  • To comply with the law or enforce our Terms of Service.
  • In aggregate, anonymized forms that cannot identify you.

4. Data Security

We use encryption in transit and at rest, role-based access control, and periodic security reviews. No online service is completely secure; use the Service at your own risk.

5. Your Rights

You may:

  • Access, download, or delete your files and account data.
  • Request correction or removal of personal information by contacting us at privacy@storage.ai.

6. Data Retention

We retain your data while your account remains active. Deleted content and accounts are permanently removed within 30 days.

7. Children's Privacy

The Service is not intended for individuals under 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy periodically. Continued use after an update indicates acceptance of the changes.

9. Contact

Questions? Contact us at privacy@storage.ai.